Client Portal: Request Access and Support

Choose an option below to request an access code or make changes to your account. To retrieve your username and password click here. Please review the user guide for additional help.
Either is fine.

The fastest way for our automated system to recognize your account is with a previous CSA tracking number or a CSA Account ID. If you don't have these available, contact our customer care team at 1 (855) Ship.CSA (744.7272) or customercare@shipcsa.com to retrieve your account info and submit your request for access here.

Setup & User Guide

This guide will help with initial setup and navigation of the Client Portal. Learn more.

What You Can Access Online:

Instant Rates: Get quotes for over 87% of postal/zip codes in Canada & the US.
Book Online: Convert quotes into pickup requests easily.
Manage Shipments: Trace orders and download BOLs and PODs.
Shipment History: Export to Excel. Access saved addresses.